Privacy Policy

This Privacy Policy describes how Smart CarPlay (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (smartcarplayshop.com) or any associated online platforms.

1. Information We Collect

We collect personal information that you provide directly to us when you:

  • Create an account, place an order, or subscribe to our newsletter

  • Contact us via email or customer support

  • Participate in promotions or surveys

The personal information we may collect includes your:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely via our payment providers)

  • Phone number

  • Order details and communication history

We also automatically collect certain information when you visit our site, such as:

  • Your device type, IP address, and browser information

  • Cookies and usage data (to improve your shopping experience)

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases or inquiries

  • Send order updates, confirmations, and shipping notifications

  • Improve our website, products, and customer experience

  • Provide customer support and manage returns or refunds

  • Send promotional emails (only if you have subscribed)

3. How We Protect Your Information

Your privacy and data security are important to us. We implement industry-standard measures such as SSL encryption and secure payment gateways to protect your data.
We never sell, trade, or rent users’ personal identification information to others.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze web traffic, remember preferences, and offer personalized recommendations. You can choose to disable cookies in your browser settings, but some site functions may not work properly.

5. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers and logistics partners

  • Analytics and marketing tools (Google Analytics, Meta Ads, etc.)

These third parties are obligated to handle your data securely and only for the intended purpose.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data

  • Correct or update inaccurate information

  • Request deletion of your personal data (where legally permitted)

  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us at smartcarplayshop@gmail.com.

7. Email Marketing and Communication

If you subscribe to our newsletter or promotions, you consent to receive emails from Smart CarPlay about offers, updates, or new product launches. You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of any email.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of such third-party sites. Please review their policies before sharing your personal information.

9. Data Retention

We retain your personal information only as long as necessary to fulfill your order, provide services, or comply with legal obligations.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors. If you believe your child has provided personal data, please contact us for removal.

11. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 smartcarplayshop@gmail.com
🌐 Smart CarPlay